22Land Heritage Hotel & Retreat

It is said that the quality of a business, particularly a hotel business, is dependent upon the staff working there… never was this truer than with the smarana hotel, hanoi. From the moment we arrived until the moment we left every member of staff was simply incredible - going above and beyond time and time again. Their kindness, politeness and eagerness to please was truly exceptional and something rarely experienced to this level. I am fortunate enough to visit many hotels worldwide - the Smarana is an excellent hotel which is only thanks to their staff. The hotel itself is beautiful, dark and moody rooms leave you wanting to just chill for hours on end. The free breakfast is very nice and the welcome you receive is warm and heartfelt… every single time you are greeted with great staff, from the guy who drives the free shuttle to the ladies on reception to the barman on the rooftop bar (he enjoys making cocktails by the way… and he makes a hell of a good cocktail!). Just the lot of you - brilliant. The beds are very comfortable - and the pillows are lovely, where do I get these?! At home I do not think about spending a lot of money on pillows - but these were probably better than the ones i purchased for hundreds of £’s! There is no doubt that next time I am in Hanoi that I will be back here - as a base whilst staying in Hanoi you will not find much better. If you are reading this review and are considering the hotel then just book it - don’t mess about taking a chance somewhere else.. i promise, you rarely find a hidden gem like this. The hotel is situated about 25 minutes from all the loudness and brashness of the tourist area - it costs about £4 in a taxi, so not a consideration when looking for a peaceful sleep away from loud music and lots of traffic. In these parts of vietnam they use an app called grab for calling a taxi - a bit like uber. The system is efficient and cheap.

In my experience, this is one of the greatest hotels in Hanoi. Since I am a huge fan of Vietnamese culture, I was blown away by Smarana the moment I knew that it had been designed with inspiration from Hang Trong folk art (a series of folk art that I had never heard of until my stay at Smarana). The service I received was excellent; the hotel was clean and comfortable, the staff was friendly and helpful, and the food and beverages were exceptional. Smarana's ground-floor lounge is my favorite spot since it's peaceful and features numerous well-known Hang Trong paintings. I would still pick Smarana as my vacation spot if I had a chance to return to HN.

I recently had the pleasure of staying at 22Land Heritage Hotel, and it truly exceeded my expectations. What sets this hotel apart is its unique and artistic design—a perfect blend of traditional Vietnamese elements and modern elegance. Every corner of the hotel feels thoughtfully curated, from the warm-toned interiors to the stylish furnishings that give it a boutique charm. The breakfast area was one of my favorite spots. The buffet offered a wide variety of both local and international dishes, all freshly prepared and delicious. The flavors were rich and authentic, making every morning a treat to look forward to. Another highlight of my stay was the luxurious spa services. The staff were professional, attentive, and skilled. Whether it was a full-body massage or a relaxing facial, the spa experience was world-class—perfect for unwinding after a long day exploring the city. What also stood out was the café located on the ground floor of the hotel. It's a cozy, vibrant space that serves up exceptional coffee and pastries. I found myself returning there multiple times just to enjoy the calming ambiance and quality drinks. It’s also a great place to people-watch or get some work done in a quiet environment. Overall, 22Land Heritage offers not just a place to stay but a complete experience. Its distinctive design, mouthwatering breakfast, top-tier spa, and inviting café make it a hidden gem in the heart of the city. I highly recommend it to anyone looking for a stylish yet comfortable getaway.

22land Heritage Hotel & Retreat offers a memorable stay with its exceptional services and amenities. The breakfast is a standout, featuring a wide selection of delicious dishes that cater to various tastes, making it the perfect way to start your day. The rooms are beautifully designed, combining modern elegance with comfort. Every detail is thoughtfully curated, creating a cozy yet luxurious atmosphere. One of the highlights of the hotel is the premium spa located in the basement. It provides a serene and peaceful environment, offering high-quality treatments that will leave you feeling completely relaxed and rejuvenated. Whether you’re here for business or leisure, the combination of excellent breakfast, stunning rooms, and indulgent spa makes this hotel an ideal choice. The overall ambiance is inviting and refined, ensuring a truly relaxing and enjoyable stay. Highly recommended for those seeking comfort and luxury in one place!

Sure there’s the Metropole, but that kind of hotel is everywhere- Smarana Boutique is just the kind of place that doesn’t exist everywhere which makes it even more spectacular. A jewel-it caresses all the five senses. 1. The visual details are exquisite think color: flowers, artwork, exquisite fabrics, incredible lighting and fragrant not the overwhelming headache fragrance, but the sublime smell of memories mixed with the present, I-want-to-jar-this-kind of smell. It’s a fantasy. 2. Beds: so dreamily comfortable, crisp linens, suit yourself pillows. I slept better than I have in a very long time. 3. The restaurant served delicious food. -well prepared options for everyone. 4. Sky bar - 8th floor and cool vibes with even cooler mixologists. 5. The spa looked heavenly and I so wanted a treatment, but I was tending a little sore throat and thought it best to keep away, I did peek in and it is a continuation of detail that has to be seen to be believed. Lastly, all the people who work at Smarana are the best part of the experience. The Vietnamese hospitality sparkles. Every person was so kind, warm, interesting and put the cherry on top of an incredible stay in Hanoi.